Understanding our cancellation and refund process for your peace of mind
Cancellation window after order placement
Processing time for approved refunds
Guarantee on all our services
Please read our refund policy carefully. By placing an order with Executehub, you agree to these terms and conditions.
You may cancel your order within 24 hours of placing it, provided that work on your project has not yet commenced. Once our team begins working on your project, cancellation is no longer possible.
We offer full refunds in the following situations:
If we fail to deliver your service within the agreed timeframe
If the delivered work doesn't meet our quality standards
If technical issues prevent service completion
If you accidentally placed multiple orders
Change of mind after work has commenced
Failure to provide required information or access
Services already completed and delivered
Requests made after 48 hours of service completion
Submit refund request with order details
Our team reviews your request within 24 hours
You'll receive confirmation of approval/denial
Approved refunds processed and credited within 1 day